Scooter Rental Terms and Conditions Template (2026)
Most disputes between rentals and riders — deposits withheld, “old scratches” charged, late returns — happen because the rules weren’t written down. Short, fair scooter rental terms shown before payment protect both sides and build trust with tourists. Adjust the bracketed values; this is not legal advice.
Template
- Rider & documents: minimum age [18]; valid licence — foreign riders carry their home licence plus an IDP covering motorcycles. ID is recorded or photographed; passports are not held, a deposit is taken instead. Only the registered renter may ride.
- Price & deposit: charged per [24 hours] from handover; paid [upfront / at handover] by [transfer / QRIS / cash]; deposit [IDR …] refunded [at return / within 24h] if the bike comes back in the same condition. Includes [2 SNI helmets, raincoat, phone holder].
- Handover: both parties photograph or video the bike, odometer and fuel gauge before departure.
- Late return: [1 hour] grace, then [IDR … per hour] up to one day’s rate. Extensions confirmed on WhatsApp before the rental ends.
- Damage, accidents, theft: damage beyond normal wear charged at workshop cost with receipt; call the rental (and police if needed) after an accident; theft through negligence charged per [market value / insurance terms]; lost key, helmet or STNK [IDR …].
- Fines, fuel, use: traffic fines including electronic (ETLE) tickets are the renter’s responsibility; return with the same fuel level; no inter-island crossings, racing, overloading or sub-renting; helmets for rider and passenger.
- Cancellation: more than [48h] before pickup: [full refund of deposit/prepayment]; less than [48h]: [non-refundable / …%]. If the rental cannot supply the booked bike, it offers an equivalent or a full refund.
Make it work
Keep it to one page, offer English and Indonesian, send the link on WhatsApp when confirming, base damage charges on receipts, and apply the same rules to everyone.
Show your terms, deposit and cancellation policy on your own bilingual site with SewaMotorBali.net. See also our WhatsApp booking guide and licensing guide.
Frequently asked questions
What should scooter rental terms include?
Rider requirements, price and payment, deposit, handover, late return, damage and theft, traffic fines, fuel, prohibited use and cancellation.
Should a rental hold the renter’s passport?
Better not. Take a cash deposit and record the ID instead.
Who pays traffic fines during a rental?
Usually the renter, as the bike was in their control. State it clearly.